Absolute Level 2 – 1 Year Warranty Details
The Absolute Level 2 Motor Vehicle Warranty will pay the repair costs for Breakdown or Failure to the components and parts that were originally covered by the Manufacturer’s Warranty except the Excluded Parts and Excluded Events.
WARRANTY TERMS AVAILABLE
Absolute Level 2 - Cat 2 - 1yr Car Warranty
Absolute Level 2 - Cat 2 - 2yr Car Warranty
Absolute Level 2 - Cat 2 - 3yr Car Warranty
Absolute Level 2 - Cat 2 - 4yr Car Warranty
Absolute Level 2 - Cat 2 - 5yr Car Warranty
CLAIM LIMIT
Up to $5000 per claim
Total Claim Benefit Over Warranty Term
Up to the Market Value of the Motor Vehicle
AVAILABILITY
Vehicles up to 12 years at time of sale & up to 180,000klms at warranty purchase.
The Integrity Absolute Warranty will pay the repair costs for Breakdown or Failure to the components and parts that were originally covered by the Manufacturer’s Warranty (excludes listed components shown in the Product Disclosure Statement)
COOLING OFF PERIOD
You have the comfort of knowing that if you change your mind, you can cancel your product within the first 30 days and receive a full refund, provided no claims have been made.
If you cancel your Warranty after 30 days of the Purchase Date but before the commencement date listed on your Schedule and have had no benefits paid out, you will receive a full refund of the premium paid.
If you cancel your Warranty after 30 days of the Purchase Date and after the commencement date listed on your Schedule you will receive a pro-rata refund based on the number of full unexpired days of cover remaining, less the cost of any accepted claim and an administration fee.
WARRANTY COMMENCEMENT DATE
Commencement:
Dealership Sale
Day 1 cover if no Dealer Warranty; or
the expiry of any Manufacturer’s Warranty; or
the date that the Selling Dealer’s Statutory Warranty expires; or
Private / Auction Sale / Currently Owned Requirements
Day 1 coverage if a mechanical inspection is provided
Or
30 Days if no mechanical inspection report is provided.
TRANSFERRING THE WARRANTY
If you sell the Vehicle you can apply to transfer this Warranty to a new owner, provided the transfer occurs within 7 days of the date of sale or transfer of ownership of the Vehicle
CHOOSING THE RIGHT WARRANTY
It is important that you choose the type of Warranty that best suits your needs and requirements. Warranty Finder cannot give you advice as to which Warranty best suits your needs.
You need to decide this yourself, using the PDS to assist you.
To understand the Warranty terms, it is important that you read:
Definitions – sets out what we mean by certain defined terms in the PDS
What’s included – contains full details of the benefits offered in the Warranty terms & conditions
What’s not included – contains details of what is excluded under the Warranty terms & conditions
What is required by me – contains details of obligations that you have under the Warranty terms & conditions
You should always consider the PDS/Policy wording before making a decision. Coverage may differ based on specific clauses in individual policies.
VIEW PDSEXCLUSIONS
Excluded Parts Include
Accessory items – Exhaust systems – Pulleys and tensioners
Airbags – Filters – Rubbers – Batteries – Gaskets and seals – Seats & seat belts
Belts – Glass – Software & firmware – Brake and clutch linings – Globes & light bulbs – Spark plugs & leads – Brake pads – Glow plugs – Supplementary restraint systems – Bushes – Hoses & pipes – Suspension sensors & components – Cables
Interior & exterior trims – Suspension systems – Catalytic converters – Lamps
Timing belt – Connectors, wiring, fuses, relays and heating elements – Mirrors
Upholstery – Cosmetic vehicle items – Panel or paint items – Wheels & tyres
Disc rotors & drums – Particular filters
SERVICE REQUIREMENTS
To maintain your Warranty, you are required to service your Vehicle in accordance with the Vehicle Manufacturer’s directions and recommendations
All services and maintenance must be carried out by a licensed mechanical workshop.
The cost of the service is your responsibility and not payable by this Warranty
You will need to keep a record of your Vehicle’s service history by means of the Service Invoice. Ensure it shows the date and odometer reading for each time your Vehicle is serviced.
HOW TO MAKE A CLAIM
You must follow the claims process before any repair works are started if you wish to claim against this Warranty. Failure to do so may affect your ability to make a claim.
Check your Warranty document to ensure the Breakdown was to a Listed Component and that the Breakdown is not excluded under any of the Excluded Events
Step 1
Contact Integrity for details of the nearest Approved Repairer
Step 2
Authorise the repairer to provide a full diagnosis of the Breakdown damage (prior to commencing work or repairs)
Step 3
The Repairer will need to provide Integrity with the following information;
− Your Warranty number;
− Detailed list of replacement parts and the labour required to fix them;
− Cost of repairs
Step 4
Once Integrity has reviewed the claim and verified that the Breakdown constitutes a valid claim within the terms of the Warranty, Integrity shall;
− Provide a claims authorisation number to both you and the Approved Repairer;
− Authorise the repairer to invoice Integrity Car Care on your behalf for the approved amount;
− Pay the repairer directly on receipt of a valid Tax Invoice made out to Integrity Car Care Pty Ltd for the approved amount
Important note: You will be responsible to authorise the repairer to carry out the repairs and be liable for any shortfall between the final invoice amount from the repairer and the claim approved amount.
ADDITIONAL BENEFITS
You are entitled to the following benefits if your claim is approved by Integrity. The expenses that are incurred must be as a result of the Breakdown of a Listed Component. You will need to provide satisfactory evidence by way of a paid invoice before Integrity Warranty will make the payment.
Accommodation
We will reimburse you up to $150 per day up to the maximum Claim Limit listed below for accommodation paid by you and reasonably incurred, if the Vehicle is immobilised for more than 1 day and the failure occurs more than 100 kilometres from your usual place of residence.
Car Hire
We will reimburse you up to $100 per day up to the maximum Claim Limit listed below for car hire paid by you and reasonably incurred, if the Vehicle is immobilised for more than 2 days. Please note: This coverage includes commercial car hire only and, will require a valid tax invoice from the car hire company. This coverage also does not include other modes of transport such as Taxi’s, Uber, Train, other forms of public transport.
Consequential Damage
If another Listed Component suffers a Failure as a consequence of the Original Failure we will approve up to the claim limit listed below.
EGR/DPF Regeneration
If an EGR/DPF regeneration is required, we will approve up to the claim limit below.
Accommodation Up to $500 per claim
Car Hire Up to $500 per claim
Consequential Damage Up to $500 per claim
Quality guarantee
All repairs to Listed Components by us will be covered by this Warranty for the remainder of the Warranty Term.
cATEGORY 2 VEHICLES
ALFA ROMEO (except 4C)
AUDI (except A7, A8, Allroad, Q7, Q8, R8, RS Performance, S, SQ, TT Series)
BMW (except 7, 8, I, M, X7, X8 Series)
CHERY
CHRYSLER (except SRT)
CITROEN
FIAT
FORD – Mustang 2015+ Australian compliance, RS Performance, Transit,
FPV
FOTON
FUSO
GEELY
GENESIS
HSV
HYUNDAI – N Performance
INEOS
INFINITY
ISUZU – NPR
JAGUAR (except F Type, SVR)
JEEP – (except SRT)
LANDROVER – Discovery Sport, Freelander, Evoque
LEXUS – except F Performance, LFA models
MAHINDRA
MERCEDES (except AMG, Maybach, S Class, S 4wd, SL Series)
MINI
MITSUBISHI – Evolution, Fuso
NISSAN – Z series
OPEL
PEUGEOT
SAAB
SKODA
SSANGYONG
SUBARU – STi Performance, WRX
TATA
TOYOTA – GR Performance, Supra
VOLKSWAGEN – All Models (except R Performance, Touareg)
VOLVO
MORE FAQ’S
What is a discretionary risk product?
The Warranty is offered as a discretionary risk product. This means that Integrity will decide whether to pay a contribution towards your claim for repair costs.
Integrity has absolute discretion as to whether it will or will not pay even if the claim comes within the Warranty terms in this document. Although the discretion is absolute, Integrity will not exercise that discretion in a way that is unfair or unconscionable and will always consider the merits of your claim.
The Warranty is not the same as an insurance policy because you do not have a right to be indemnified for your loss, you have a right to have your claim for discretionary assistance considered by Integrity and you are entitled to know the outcome of that decision.
The information has been prepared for the general information of clients – it does not consider your personal objectives, financial situation or needs. It is important that you decide whether this Warranty is right for you.
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