The AWN Roadside Assistance general cover offers a comprehensive 24 hour / 7 days a week Roadside Assistance program.
With a nationwide network of roadside assistance service providers no matter where you are in Australia
a rescue vehicle can be promptly dispatched to assist.
We provide two roadside assistance options for motor vehicles; General Roadside Assistance and
Roadside Assistance with Extras.
Components Covered
Flat Battery – Jump Start Vehicle
Flat Tyre – Replace flat with spare
Out of Fuel – Fuel Supplied, or Vehicle transported depending on fuel type.
Lock Outs – Access Vehicle or Replace Key.
Towing (Breakdown) – Towing up to 20km free Metropolitan or 50km free Rural service radius
General Assistance – Relay urgent messages and arrange for alternative transport.
Roadside assistance program provides access to the following services. Some services are provided on a fee for service arrangement (as noted below), and as from the Cover Commencement Date there is a limit of two callouts within the first six months of cover, and five callouts within any twelve-month period..
Flat Battery – Jumpstart of Motor Vehicle.
• Flat Tyre – Replace flat with spare.
• Out of Fuel – Supply minimum of 5 litres (unleaded) fuel to be paid for by the driver. LPG/Diesel Motor Vehicles transport to fuel supply.
• Lock Outs – Access Motor Vehicle/replace key (up to $77.00/case). (Specialist locksmith attendance may involve an extra charge to the driver).
• Towing/Breakdown Standard Tow Cover – 20km Free Metropolitan or 50km Free Rural Service Radius – If Your Motor Vehicle is unable
to be quickly mechanically repaired or safely driven due to mechanical failure, the Motor Vehicle, including the driver, will be transported to a
place of safety, nominated service centre or mechanical repair facility. Excess kilometres charged at the recommended industry rates
General – We will relay urgent messages to family, friends and business associates, likely to be concerned by disruption or delay. We will also arrange for alternative transport in the case of a major breakdown or accident ie. taxi (cost at driver’s expense).
Transfer to nominated motor vehicle
You can apply to transfer your roadside assistance membership to another eligible Motor Vehicle up to a maximum of two times per annum
AWN General Cover 2 Year
AWN General Cover 3 Year
AWN General Cover 4 Year
AWN General Cover 5 Year
Product Disclosure Statement and Financial Services Guide
| TOWING | If Your Motor Vehicle is unable to be quickly mechanically repaired or safely driven due to mechanical failure, the Motor Vehicle, including the driver, will be transported to a place of safety, nominated service centre or mechanical repair facility. Excess kilometres charged at the recommended industry rates |
|---|---|
| EXCESS | There is no excess applicable to this product. |
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