The AWN Roadside Assistance general cover offers a comprehensive 24 hour / 7 days a week Roadside Assistance program.
With a nationwide network of roadside assistance service providers no matter where you are in Australia
a rescue vehicle can be promptly dispatched to assist.
We provide two roadside assistance options for motor vehicles; General Roadside Assistance and
Roadside Assistance with Extras.
Components Covered
Flat Battery – Vehicle jumpstarts, battery tested on site, alternator & electrical system test plus condition checks of battery clamps and fittings.
Battery Replacement – If the battery requires replacement, free delivery of new battery service is available. Cost of Battery is at the driver / member’s expense payable at the time of service.
Metropolitan Towing – Our roadside assistance tow truck services are ready to take your vehicle to the nearest repairer or place of safety. Additional distances and/or destinations can be arranged and quoted upon request
Country Towing – Our roadside assistance tow truck services are ready to take your vehicle to the nearest repairer or place of safety. Additional distances and/or destinations can be arranged and quoted upon request
Flat Tyre – Tyre changes will be carried out providing that the member has a roadworthy spare tyre to fit to the vehicle. Assistance will not be provided for damaged wheels, fitting of a tyre to a rim or if a roadworthy spare is not available.
Out of Fuel – Out of fuel? Forgot to stop in at that last service station? Our roadside assistance agents can carry up to 10L or 50km worth of emergency fuel (unleaded petrol or diesel) and will be supplied at driver’s expense.
Car Hire– In the event of a mechanical breakdown more than 100 kilometres from home, that renders your vehicle un-roadworthy for more than 48 hours (excluding weekends, public holidays, workshop and supplier’s delays)
we will assist you with the reimbursement of the car hire costs up to; $140 per day, for up to 5 days.
*For reimbursement of hire, you must submit a copy of the car hire invoice (fuel & insurance costs not claimable) and vehicle repair invoice
Lockout Assistance – We will attempt to open a vehicle when the keys have been locked in the vehicle. If we cannot open the vehicle we will arrange for a locksmith to attend. The Member will be responsible for any costs over $70.00 incl. GST payable at the time of service.
Accident Accommodation – If you should require accommodation in the event of an accident where the registered vehicle is involved and the repairs being carried out on the vehicle are a distance of more than 100 kilometres from your registered residence. We will assist with reimbursement of emergency accommodation costs up to $100 per night, for up to 3 nights (room rate only). This does not include pre-booked accommodation. For reimbursement of Accident Accommodation, you must submit a copy of the accident report, hotel/motel invoice and vehicle repair invoice
Major Breakdown Accommodation – If you should require accommodation in the event of mechanical breakdown where the repairs being carried out on the vehicle are a distance of more than 100 kilometres from your registered residence. We will assist with reimbursement of emergency accommodation costs up to $140 per night, for up to 5 nights (room rate only). This does not include pre-booked accommodation. For reimbursement of Major Breakdown Accommodation, you must submit a copy of the accident report, hotel/motel invoice and vehicle repair invoice
INT 5 Star Cover 1 Year
INT 5 Star Cover 3 Year
INT 5 Star Cover 4 Year
INT 5 Star Cover 5 Year
Product Disclosure Statement and Financial Services Guide
| TOWING | If Your Motor Vehicle is unable to be quickly mechanically repaired or safely driven due to mechanical failure, the Motor Vehicle, including the driver, will be transported to a place of safety, nominated service centre or mechanical repair facility. Excess kilometres charged at the recommended industry rates |
|---|---|
| EXCESS | There is no excess applicable to this product. |
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